Privacy Policy

1. Information We Collect

We collect information you provide directly when creating an account, placing an order, or contacting us. This includes your name, email address, shipping address, phone number (if you opt in to text updates), and payment information processed through our payment provider.

We also automatically collect certain information when you visit our site, including your IP address, browser type, device information, pages viewed, and referring URLs. This data helps us improve the shopping experience and prevent fraud.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and transactional communications
• Deliver optional SMS updates where you have given explicit consent
• Communicate about your account, returns, and support requests
• Improve our website, products, and customer experience
• Prevent fraud and comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share your data only with service providers necessary to operate our business, such as our payment processor, email delivery service, and shipping carrier. These providers are contractually obligated to use your information only for the services they perform on our behalf.

We may also disclose information if required by law or to protect the rights, property, or safety of Infinite Matters, our customers, or others.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. If you request account deletion, we will process your request in accordance with our retention policy. Certain transaction records may be retained longer to comply with legal, tax, or accounting requirements.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Export a copy of your order history and account information
• Opt out of marketing communications
• Request restriction of processing

To exercise these rights, contact us at [email protected].

6. Security

We use industry-standard security measures to protect your information, including encryption in transit and at rest. Payment information is processed through our payment provider and is never stored on our servers. No system is completely secure; if we believe a breach has occurred, we will notify you as required by law.

7. Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

8. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date. Material changes will be communicated via email or a notice on our site.

9. Contact

For questions about this policy, please contact us at [email protected].